FREQUENTLY ASKED QUESTIONS
Yes, at our online jewellery store, you will receive the same product as shown in the pictures. All images are of actual items. However, slight colour variations may occur due to lighting and digital display settings. We ensure high-quality, true-to-design pieces for a satisfying shopping experience.
You can see your sales, receipts in your account section.
Also you can ask our support team to email you the receipt of your order.
You can return an item within 7 days of delivery. Customers are responsible for the return shipping costs to our warehouse. Before sending a return, please contact us or speak with our sales agent for approval. Returns will not be accepted after 7 days. Thank you for understanding.
Yes, we regularly restock popular items marked as “out of stock.” However, availability depends on demand and supplier inventory. We recommend signing up for restock alerts or checking back frequently to stay updated. For specific inquiries, feel free to contact our customer service team for more information.
We offer secure and reliable jewellery delivery in the UK and Europe. You can ship your order to any valid address within these regions. Whether you're sending a gift or ordering for yourself, our fast shipping ensures your jewellery arrives safely and on time across the UK and Europe.